Sunday, 8 March 2009

What are the most valued leaderships skills?

Here are a list of the most Valued Leader Skills based on employee interviews in Susan Bates, Speak like a CEO. [FECK HMV FAH] - (Chaff Move Hook)* *added OOO

"Rising to the top is really about projecting the qualities that others look for in leaders in your own unique voice and style."

Honesty - what they say and do - are they trust worthy - do what they say they will.

"to be honest with you" "to tell you the truth" "between you and me" "in all honesty"

Vision - Articulate a vision and inspire action - see the big pictures and paint it for others.

"If you imagine for a second.." "If you think about .." "if you picture .."

Active Listening - Should be approachable and open, flexible - Ask questions and offer suggestions.

"Who? What? When? Where? Why? How?" - no closed questions.

Giving Feedback - give credit when deserved and offer regular positive feedback - constructive feedback is also essential to building rapport.

"Can I give you some feedback based on observation?" "Can I add something there?"

Emotional Intelligence - empathy, compassion, positive attitude, calm under pressure.

"Tell me more about .. " "I completely understand your position .." "I completely support your position.."

Clarity - articulate ideas clearly - communicate clearly - confusion dilutes effort.

Analogies - anecdotes - passion -articulation.

Knowledge and Intelligence - extensive knowledge of their field and the world.

Managerial Skills - delegate and allocate effectively - empower and trust subordinates.

Follow-Through - not just how they begin, but also how they turn out - walk the walk to the end.

Humility - admit mistakes - ask for advice - don't finger point.

"I take full responsibility .. " "I have no one to blame but myself .. " "You are better in that area.."

Communication Skills - Speak Like a CEO - by Susan Bates

Pre-empt promotion so that you will be fully equipped when you get there.

It is not the smartest people that rise to top but those who are most capable of articulating smart concepts.

You can be the smartest man in the room, but if you don't have good communication skills nobody will ever believe that!

3 communication success criteria:
- S hare Wisdom
- A rticulate vision
- M otivate others to act