If you work in an office for a large organisation irrespective of your role you will find that you spend the majority of your time writing emails. This is a key exposure point for proving your value in the organisation. In order to have an impact with emails:
1) Alaways add-vale:
e.g. Rather than telling a colleague that a competing product exists ADD VALUE BY copying a link to that competing products image/site/SWOT etc..
e.g. Rather than agreeing to have a meeting ADD VALUE by suggesting possible times
2) Always add Structure:
Use headings such as Why? Who? What? When? Where? Benefits, Overview, Summary, Key Learnings to add structure to an email.
3) Use descriptve language:
Use words like
Kick-off rather than Start
Off the ground rather than begin
Uphill rather than Difficult
Friday, 5 September 2008
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