Tuesday 13 January 2009

Expert Location.

How can your employees currently Identify & Locate subject matter experts?

How easy is it for experts to share knowledge and insights across the organisation?

Rather than, Unlike:

Direct employees not only to documents that may contain the information but also experts they can connect to on a topic..

Business objectives, Business Challenges:

More knowledgable employees can make better decisions. Equals, greater profit.

This increases collaboration. No one is as smart as everyone.

I CAN GIVE YOU AN EXAMPLE:

We have a number of Law firms as clients. Previously, whene they dispatched a search for “corporate tax uk” they were presented with thousands of documents they would need to scour to find expertise.

Now we can expose the most relevant experts associated with a particular topic. This means we can distil the knowledge of 5 hours skimming the most relevant documents from first principles to a 5 minute phone conversation.

This means more time is spent on higher value tasks. This creates more revenue generation opportunities.

No comments: