Monday 5 April 2010

STORY: It's not the time taken its the value created

Story of a man trying to fix his broken boiler.
Despite his best efforts over many months, he simply can’t mend it.

Eventually, he gives in and decides to call in an expert repair man.

The engineer arrives, gives one gentle tap on the side of the boiler, and stands back as it erupts into life.

The engineer presents the man with a bill, and the man argues that he should only pay a small fee as the job only took the engineer a few moments.

The engineer quietly explains that the man is not paying for the time he took to tap the boiler, but rather the years of experience involved in knowing exactly where to tap.

No comments: